General FAQs

Why should I come to kinected?

We believe movement should be a part of your daily routine. We believe you should know more about how your body works, and no matter what your baseline is, we’re here to help you move in a fun and more efficient way – functionally sound and injury free.

What should I expect from my first session?

We start with 90-minute BODY IQ assessment to learn the state of your body and the work it needs. Longer than the usual session, we will explore and experiment to reveal your strengths and uncover your weaknesses, crafting a strategy with a cocktail of methods and uniquely defined goals.

Which method is right for me?

Following your BODY IQ session, we will curate a tailored plan for your training. You’ll have options to move in a focused one-on-one setting, get inspired in group classes and challenge yourself by streaming at-home or on-the-road workouts. Usually a mash-up is best, and we know your body will change, so our methods are designed to mix and match according to what you need.

What if I only want to take group classes? Should I take a Body IQ session first?

Definitely. With many different types of classes to choose from, the BODY IQ session will allow us to direct you to classes with the max benefit for you. Trust us – it’ll do your body good.

Which starter package is right for me?

We recommend starting with the BODY IQ session, during which you can decide with your instructor which package fits you best.

Do you have dressing rooms?

Yes, we do! We have lockers, also, and locks can be borrowed for the day.

Do you have showers?

No, we do not, but we do have two restrooms.

How early do I need to arrive before my class or appointment?

We suggest 5-10 minutes, but you can get a head start on your paperwork here.

What do I wear?

Comfortable clothing that you can move in, workout and loungewear are both appropriate. You can wear socks or go barefoot, no shoes allowed.

What do I bring?

Yourself, a water bottle, and towel if needed.

Do you have mats?

Yes! We have mats you can use at the studio, just be sure to wipe them down after you use them, please!


Developed by Juliu Horvath and performed on a unique, weighted-pulley machine, the method systematically moves the body through a series of circular motions, opening areas that are bound and tight. The mat component of the method, called GYROKINESIS®, incorporates similar principles, utilizing stools and floor work in a class setting.

Also developed by Juliu Horvath, GYROKINESIS® Methodology incorporates similar principles, but without the use of a weighted-pulley system. Instead, the GYROKINESIS® method is practiced in a class setting, using benches and floor work. Each class progresses through seven types of spinal motions: forward, backward, left side, right side, left twist, right twist and circular. Rhythmic movements, systematic progressions, and specialized breathing patterns keep your mind and muscles on their toes.
For more, please visit our “Book a Session” page.

What forms of payment do you take?

We accept cash, checks, and all major credit cards, including American Express.

What is your cancellation policy?

If you need to cancel your private session, semi-private session, or equipment class, please give us at least 24 hours notice or payment will be due in full.

There is no charge for late cancellations of mat classes.

Equipment class cancellations under unlimited monthly equipment cards are subject to a $15 late cancellation fee per class forfeited.

COVID-19 cancellation policy

If you do not adhere to our COVID-19 policies, your session will be changed to a virtual session or cancelled and charged the full session rate. Sessions can be cancelled or rescheduled with no charge up to 24 hours before the scheduled session. Any sessions cancelled or rescheduled within 24 hours will be charged. All group classes require advanced registration, no walk-ins accepted.

What is your privacy policy?

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies other than Google AdWords. We also are using remarketing and/or similar audiences to advertise our services online. Please note that third-party vendors, as Google, show our ads on sites across the Internet and that these third-party vendors use cookies to serve ads based on your past visits to our website. In order to opt out of Google’s use of cookies please visit Google’s Ads Settings.

What is your COVID policy?

Our physical space is fully operational. Please see the full updated COVID policy here. We are following CDC guidelines for all visitors to our space.

Face masks are recommended but not required for Pilates or movement sessions, but are required for KFMT sessions. N95 and K-N95 are acceptable face coverings. If you would prefer your Pilates instructor wear a mask, please let us know.

Proof of vaccination for any studio visitor is no longer required.

If you have tested positive, aren’t feeling well in any capacity, have been exposed to COVID-19 or are exhibiting any symptoms, please do not come into the studio. Our virtually kinected platform allows you to book virtual private Pilates sessions, stream our virtually kinected classes, browse workouts and tons of on demand content. You can also book PT appointments online via Telehealth. Go virtual here.

In-studio Class FAQs

Why should I take group classes?

In a group class, you can integrate what you’ve been working on in private sessions into new & different exercises at varied paces. Each kinected instructor has a unique perspective of the body, so mixing it up in a class setting is a great way to challenge your body and your mind.

What should I expect from a group class?

55-minutes of varied methods that move you. Engage with fellow movers in a positive, energetic setting designed to challenge and uplift.

Which group classes should I take?

Your BODY IQ assessment will help determine which classes are right for you. If you are new to a method or the equipment, we recommend starting with private sessions before you jump into classes.

Do you work with injuries?

Yes! Please notify your instructor of any pain or injuries before class begins so we can help you modify appropriately. If pain or injuries persist, consider booking a consultation with Kinected Functional Manual Therapy, our in-house team of superbly qualified physical therapists.

Virtually Kinected & Online Session FAQs

What is virtually kinected?

It’s an online platform offering a curated set of live-streamed classes straight from our homes to yours. Choose from a new schedule of 20-, 30- + 45-minute classes, designed for all ages and your current rhythm of life – all with the kinected crew you know + love.

How does it work?
  • Sign up via MBO*, as you normally would for our group classes.
  • Download the Zoom application on your device or in your web browser – it’s through Zoom that we live-stream all virtually kinected classes. PLEASE NOTE: We have a MUCH larger capacity on Zoom than in the studio, so you will get into a class if you sign up for it. Please make sure you have the most current version of the desktop application.
  • You will receive a confirmation email from FitGrid when you register for your class, and then another email from FitGrid about 30 minutes before your class begins that contains a link to access your class via Zoom.

*Please sign up for your class at least 15 minutes before it starts so the FitGrid link has time to get to your inbox. Any troubles receiving your link, email us.

How do I sign up and pay for classes?

1. Follow this link to see all classes (all class times are in the Eastern Standard Time zone)
2. Register for your first class
3. Click “buy” to check out (PLEASE NOTE: passes activate on date of purchase)
4. Purchase your weekly or monthly pass
5. Sign up for all the classes you’d like!

What if I have trouble accessing my class?

We recommend signing up for your class at least 15 minutes before the scheduled start time. This allows the FitGrid email with your class entrance link to get to you in time.

Please email us if you do not receive the FitGrid link in time for your class and we will get it to you. If you’ve pre-registered for class, it should arrive in your inbox by 30 minutes before your scheduled class time.

**If you’re having any troubles with Zoom, here are great support tips for:
Audio problems
Video problems
Echo problems

Please make sure you are using the most current version of the Zoom desktop application.

How do I sign up for online Pilates sessions?

To schedule private 30- or 60-minute Pilates sessions online (2 options):

(1) Schedule as usual via MBO, use the “online private session” option
(2) Email the Front Desk with your schedule request

  • The Front Desk will email you a link to access your session via Zoom in advance of your scheduled time.
  • Before the session begins, download the Zoom app onto your device or in your browser. If you are accessing the session via your web browser, you will need to enter the meeting ID + password, which will included in the Zoom link sent from the Front Desk.
  • Please note there is still a 24-hour cancellation policy unless the session is booked within less than 24 hours of your scheduled session time.

All details, pricing + links here.

How do I sign up for online PT (Telehealth) sessions?

To schedule Functional Manual Therapy (Telehealth) sessions:

(1) Schedule as usual via MBO, use the “online private session” option
(2) Email the Front Desk with your schedule request

  • The Front Desk will email you instructions for your Skype session after it is confirmed. KFMT’s regular cancellation policy is in affect for all online Telehealth sessions.
  • Please email your Physical Therapist or KFMT Director Elliot Fishbein with any specific concerns regarding your online session.

Details, pricing + links here.

Private Session FAQs

What should I expect from my first session?

We start with a BODY IQ assessment to learn the state of your body and the work it needs. Longer than the usual session, we will explore and experiment to reveal your strengths and uncover your weaknesses, crafting a strategy with a cocktail of methods and uniquely defined goals.

Why should I take private sessions?

Our goal is to get you moving, efficiently and intelligently. In one-on-one sessions, we will execute a tailored plan for your training starting wherever you are at and mixing in methods as appropriate to challenge, strengthen and balance your bod. You can mix it up with group classes and challenge yourself by streaming at-home or on-the-road workouts, but we recommend starting with these focused sessions with our exceptional instructors.

Do you work with injuries?

Absolutely. We get that life moves you, and sometimes there are bumps in the road. We will modify methods as necessary, and if injuries persist, we’ll refer you to Kinected Functional Manual Therapy, our in-house team of superbly qualified physical therapists. They will work with you and your instructor to get you back to pain-free, full movement in no time.

Which instructor should I work with?

With our all-star staff, you can’t go wrong. Our expert and senior instructors have varied levels of experience, different backgrounds and training, but they all have one thing in common: a passion for movement, an extensive knowledge of anatomy and a desire to help you learn about your body so you can move wisely and feel brilliantly.

Functional Manual Therapy FAQs

Why should I book a Kinected Functional Manual Therapy session?

If you are experiencing pain or discomfort that is limiting your ability to move well, or it was recommended during your BODY IQ assessment, we advise seeing our über qualified in-house team of physical therapists.

I’m not sure if I need Functional Manual Therapy or a movement session. Which one do I do first?

We recommend a BODY IQ session, where your instructor can direct you toward the services that will serve your body best. Kinected Functional Manual Therapy (KFMT) also offers free 15-20 minute Physical Therapy consultations to anyone who is interested to know more about the Functional Manual Therapy® (FMT) approach or if you are wondering if Physical Therapy may be beneficial for you. Restrictions apply based on therapist availability and patient need, and are not meant to replace a full FMT assessment.

What should I expect from my Functional Manual Therapy session?

Your 60-minute session includes 1-on-1 assessment and hands-on treatment. Come a bit early to fill out your paperwork or arrive with it completed so you’ll have a full hour for the initial evaluation.

What should I bring to my Functional Manual Therapy session?

Please bring any x-rays, MRI, CT reports or other documentation pertinent to your current condition and Physical Therapy Prescription (if you have one). Wear loose-fitting clothing that allows for the areas of concern to be exposed – the better we can see and feel how your body moves, the better we can care for you and get to the root of what’s causing you pain.
If you know you cannot arrive early for your initial evaluation, please bring your completed paperwork ahead of time.

What are my rights and responsibilities as a KFMT patient?

Your Patient Rights and Responsibilities can be found here.

What types of injuries do you treat?

Visit our FMT page for a comprehensive list of what can be treated.

Do you accept insurance?

Kinected Functional Manual Therapy is an out-of-network provider for insurances that offer out-of-network services. This means you will pay for each visit, and then submit to your insurance for reimbursement. You may contact your insurance to find out if they provide out of network services. Each visit you will be given a superbill to submit to your insurance for reimbursement. We will gladly fill out any paperwork that your insurance requires be completed by the therapist.

What is your cancellation policy?

Please note that appointments that are a no-show or canceled less than 24 hours prior to the appointment time will be charged the full cost of the physical therapy session.

What is your COVID policy?

We require face coverings for all in-person KFMT services.

Proof of vaccination is no longer required.

If you cannot come in person or do not feel comfortable doing so, you can book PT appointments online via Telehealth.

See the full COVID policy here, CDC guidelines on isolation precautions here.

Do I need a doctor's note for PT?

No. According to New York State Law, you can be seen by a licensed physical therapist for 30 days or 10 visits before needing to consult with a doctor and obtain a prescription. Some insurances do require a Doctor’s prescription initially, so if you are submitting to your insurance for out-of-network benefits, please contact them to check if this is required.

How does the Injury Recovery program work?

You are thoroughly assessed at the beginning of KFMT treatment to look at what structural, strength, and postural issues exist. Once assessed, KFMT staff will set up a plan for you which may include starting with Kinected instructors right away, or gradually transitioning to working with instructors as your injury improves. During the transition, we will communicate regularly with your instructor so we work toward the same goals and can share findings from each of session so that all treatment is informed and effective.

Our Well-Oiled Machine

To help our Pilates studio run efficiently, please note the following studio policies.
(Studio policies are subject to change. We thank you for your cooperation!)

All appointments are 55 minutes and may be made with the front desk staff or by requesting an appointment online. For first-time clients, please arrive a few minutes early to complete your client forms. To save time, you can complete the forms here.


A valid credit card is required to book a studio service. If a service is cancelled within a 24-hour cancellation window or left unpaid, we reserve the right to charge the card on file for the full value of the service.


Appointment confirmations are sent to clients by email at the time a service is booked; appointment reminders are sent by email two days prior to date of service.


We require 24-hour notice when canceling sessions and/or group equipment classes. Cancellations made within 24 hours of the scheduled appointment and/or group equipment class will be subject to the full charge. Equipment class cancellations under unlimited monthly equipment cards are subject to a $15 late cancellation fee per class forfeited.

Packages and Refunds

Unless otherwise specified, packages expire one year from the date of purchase; all sales are final.


Classes and sessions are forfeited 10 minutes after their scheduled start time unless otherwise specified by the instructor or front desk. Late cancellation fees apply to all forfeited classes and sessions.

Wait Lists

Any persons wait listed for group classes will be allowed to occupy vacancies 15 minutes after classes have begun.


Payment is due upon completion of sessions/services.
Kinected reserves the right to charge the card on file at completion of the session or in the case of a late cancellation. The credit card on file will only be charged if there is no active package on the account. If there is no active package on the account, a one week payment grace period will be given. After one week, the card on file will be charged for a single session. This single session cannot be added to the next package purchase. If you wish be notified before a charge is placed, please contact the Front Desk to have your account noted.